Frequently asked questions
Frequently Asked Questions
Bedroooms
What time can I check-in / check-out at the hotel?
Check-in time is from 3pm and Check time is 12 noon.
Are all your bathrooms ensuite?
Yes, all bedrooms are en-suite, with either a bath or shower
Do you have accessible bedrooms?
Yes, we have 4 fully accessible rooms, which boast walk-in wet rooms, emergency cords, and a hearing loop.
What facilities are in the room?
Tea/Coffee making facilities, Hair Dryer, Iron & ironing boards, TV, complimentary toiletries.
Do you provide cots?
Yes, we provide cots complimentarily. Please advise at time of booking.
Hotel Facilities
Do you accept pets?
The hotel is pleased to accept small well-behaved dogs in bedrooms. This must be pre-arranged with Reception. A supplement of £10.00 per dog applies.
Does the hotel have Wi-Fi?
Yes, the hotel offers complimentary Wi-Fi throughout.
Do you have an ATM?
No. The nearest cash machine can be located at Asda Supermarket, located 1.8 miles from the hotel.
Do you have a bar & restaurant?
Yes.
The Hub bar is open from 11am - 11pm for non-residents.
The restaurant, Cow on the Hill is open from 6.30pm - 21.30pm.
Breakfast is served Mon - Fri - 6.30am - 9.30am / Sat - Sun - 7.30am - 10.30am
Residents can benefit from 24 hour bar and room service.
Do you have on-site parking?
Yes, we offer 120 complimentary car parking spaces for guests. Please see Reception for the exit code.
Do you have Leisure facilities?
Yes, we do and as a resident, you have full access from 6.30am - 10pm. The last entry for the pool is 9.30pm.